DEPOSIT: $2000 Australian dollars OR $500 Australian dollars for tours priced below $6000. A reservation is not considered to be finalised until a deposit is received.
FINAL PAYMENT of Tour Balance: Due 90 days prior to trip departure date.
CANCELLATION POLICY: If for some reason you have to cancel the trip the following deductions will apply:
From date of payment of deposit until 120 days prior to trip commencement date: 25% loss of $2000 deposits ($500) OR total forfeiture in the case of $500 deposits.
Between 90 and 120 days prior to trip Commencement date: 100% loss of deposit ($2000 or $500)
Less than 90 days prior to trip departure date: 100% loss of the TOTAL trip payment. If we are able to fill your vacant spot (or you wish to transfer to someone else), Icon Bike Tours will refund the full amount, less an administration fee of $500.
Our cancellation policy cannot be changed or waived under any circumstances. Icon Bike Tours invests significant resources in the planning, promotion and administration processes and funds invested are not redeemable. We ask for understanding in this regard.
TRAVEL INSURANCE: It is a company policy of Icon Bike Tours that all clients travelling with us have adequatetravel insurance covering accident, personal injury, loss of luggage and tour cancellation. Proof of purchase for travel insurance must be forwarded by email a minimum of 30 days prior to departure. It is strongly recommended that clients shop around for a travel insurance policy that covers your bicycle.
LIABILITY: Icon Bike Tours are not liable for personal injury, death, damage to property or other loss whether arising from accident, tour cancellations, delays or any other matter beyond our control. Participants should insure against all such possibilities.
ALTERATIONS and CANCELLATIONS: Icon Bike Tours reserve the right at any time to substitute alternative accommodation or to make any other alteration to the tours which become necessary due to circumstances beyond their control and undertake to inform participants as soon as possible. If in extreme circumstances and due to events beyond our control, a tour must be cancelled, Icon Bike Tours will notify participants as soon as possible. In the event of tour cancellation, Icon Bike Tours will not be responsible for repayment of lost tour costs and recommend that participants acquire travel insurance that covers such a circumstance.
TOUR PARTICIPANT: Icon Bike Tours reserve the right to decline, accept or retain any participant as a member of any tour party if his or her conduct is disruptive and affecting the enjoyment of other participants. Icon Bike Tours shall be under no liability for any extra cost incurred by such participant as a result of their doing.
ACCOMMODATION: Prices shown are per person and based on two to three people sharing a twin, double or triple bedroom. Single room supplement is payable unless you are willing, and we are able to arrange, the sharing of a room with a fellow traveller.
It is also a condition that participants wear an approved bicycle helmet at all times whilst cycling.